TD taps HSBC veteran for COO role

Turan's arrival comes as TD seeks to restore investor confidence following a $3 billion penalty for anti-money laundering lapses

TD taps HSBC veteran for COO role

TD Bank has named HSBC veteran Taylan Turan as its new chief operating officer. Turan, who spent over 16 years at HSBC in local, regional, and global leadership roles, including as global CEO of retail banking, will join TD on September 29. He will report directly to CEO Raymond Chun, who himself took the helm in February after a period of regulatory turbulence and leadership turnover.

A recent leadership overhaul at the bank began with Chun’s accelerated appointment as CEO in February, replacing Bharat Masrani, and continued with the July appointment of John MacIntyre as board chair.

“I am now honoured to share that I will be joining TD Bank Group as chief operating officer,” Turan said in a recent LinkedIn post.

“I feel privileged to become part of such a respected institution that has a distinctive culture, brand and proven business model... I am inspired by Raymond Chun’s vision to shape the future of banking with an uncompromising focus on clients. I look forward to working with him and my new colleagues to deliver on TD’s strategy, placing client experience and execution excellence at the core.”

Alongside Turan, TD announced Simon Fish will join as senior executive vice president and general counsel on September 15, succeeding Jane Langford, who will remain as special advisor until year-end. Fish, a lawyer, brings decades of experience across banking, capital markets, and regulatory enforcement.

Paul Whitehead, a 37-year TD veteran, was named executive vice president, global head of client & colleague experience and Marketing, effective December 1. Whitehead’s appointment is seen as a move to reinforce TD’s client-centric strategy. 

The appointments were made ahead of TD's September investor day, where the bank is expected to outline its strategy following a challenging period of regulatory issues. TD, with over $2 trillion in assets, serves around 28 million clients across Canada, the United States, and around the world.

TD becomes the latest of Canada's banking giants to shuffle its leadership team after Canadian Imperial Bank of Commerce (CIBC) announced its own executive reshuffle. CIBC said in August that it was naming Christian Exshaw as senior executive vice president and group head, capital markets, while Kevin Li moved to the role of senior executive vice president and group head, US region and Christina Kramer was named senior executive vice president and chief administrative officer.