Office address: Level 22, 201 Kent Street, Sydney, NSW 2000
Website: statecustodians.com.au
Year established: 2006
Company type: financial services
Employees: 20+
Expertise: home loans, refinancing, investment loans, fixed rate loans, interest-only loans, line of credit, low doc loans, bad credit loans, online lending, customer service, digital loan management, compliance
Parent company: Resimac Group
Key people: Pete Lirantzis (CEO), Helen Headridge (credit assessor), Peter Brown (credit analyst and credit assessor), Marcus Wilson (settlements officer)
Financing status: corporate backed or acquired
State Custodians Home Loans is a highly awarded, online-only non-bank lender. It focuses on helping Australians get a better deal on their home loans by offering competitive rates and a streamlined digital experience. The company is a wholly owned subsidiary of Resimac Group, a major non-bank lender.
State Custodians started in 2006, founded by Heidi Armstrong and David Westerman. The company quickly grew as an online lender, giving Australians a simple way to apply for home loans over the phone or internet.
In 2011, Resimac took a majority share and became the main funder for all State Custodians loans. By 2014, Resimac acquired the remaining shares and made State Custodians a wholly-owned subsidiary. This change marked a new chapter, with Armstrong leaving the business she helped build.
Also in 2014, State Custodians launched a lending app. It allowed customers to get pre-approval online in just a few hours and full approval in a few days. The app worked with Resimac’s underwriting system and included electronic ID checks.
The company built a reputation for supporting many types of borrowers, including those with limited credit history or self-employed backgrounds.
State Custodians offered both prime and non-conforming loans, with half of its prime loans processed online. Its focus on digital solutions attracted customers seeking flexible options and competitive rates.
State Custodians Mortgage Company now focuses on supporting its current customers, rather than accepting new home loan applications. New lending is directed to its sister company, Homeloans.com.au.
For existing clients, State Custodians continues to offer a range of account management and support services:
Customers can manage their loans online or through the mobile app, with flexible options to suit different needs. The platform offers secure access, payment scheduling and up-to-date account information.
State Custodians describes itself as a lender focused on delivering the service customers expect and deserve. The team takes pride in providing helpful support and aims to resolve any complaints fairly and efficiently. This approach shows a commitment to transparency and ongoing improvement.
Customers have said that State Custodians is approachable and supportive, especially for those who value digital loan management. Its focus on clear communication and customer-first service has helped build trust and positive experiences among clients.
Pete Lirantzis is the CEO of Resimac and oversees State Custodians as part of his role. Before joining Resimac, he led Thord Group as CEO and served on the advisory board at Cogsworth. He holds a bachelor of science in computer science and mathematics.
Here are some of the key people at State Custodians who support the company’s daily operations and customer service:
These team members work to deliver the service customers rely on and value.
The lender may not be taking on new home loans, but it still plays an active part in the mortgage world. When the RBA’s rate cut came through in February 2025, State Custodians was one of the lenders that took a gradual approach to lowering rates for existing customers.
This move shows the company is still looking out for its clients and keeping pace with changes in the market. Even as it focuses on servicing current loans, the company continues to adapt and support its customers through shifts in the lending industry.
Find out when each lender's rate reduction takes effect
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