Office address: Level 7/180 George St, Sydney NSW 2000
Website: zip.co/au/zip-money
Year established: 2013
Company type: financial services
Employees: 1,000+
Expertise: buy now pay later (BNPL), fintech, digital retail finance, point-of-sale, payments, finance products, customer experience, mobile payments
Parent company: Zip Co Limited
Key people: Soraya Alali (ANZ CEO), Cynthia Scott (group CEO and managing director), Alex Christie (group chief people officer), Gordon Bell (group CFO), Linda Lu (chief legal and risk officer), Joe Heck (US CEO)
Financing status: N/A
Zip Money is a revolving credit account for bigger purchases, offered by Zip Co Limited which is listed on the ASX. It helps shoppers pay over time at more than 47,000 stores across Australia and New Zealand. Zip Money makes buying easier and more flexible for customers.
For clarity, references to Zip Money in this profile also refer to Zip Co Limited, the company’s current name.
Zip Co Limited began in 2013 as Zip Money, founded by Larry Diamond and Peter Gray to shake up how people use credit. The company quickly grew, launching Zip Pay for everyday shopping and listing on the ASX, followed by these milestones:
By 2024, Zip had over 2.2 million active customers and a strong merchant network. In 2025, Zip teamed up with Stripe and Xero to help small businesses manage late payments.
Zip provides a mix of financial tools that let their 6.3 million global customers choose how they pay and manage costs. Below are products for Australia:
These products support customers with both daily spending and larger life expenses. Zip helps people stay in control of their payments and financial choices
Zip creates a lively and supportive setting where the ZipFam can succeed, whether working remotely or at a hub. The team’s way of working is shaped by four core values that guide daily actions and teamwork:
Zip Money Australia’s employee benefits include using a hybrid work style, blending in-office days with remote work for balance and growth. The team enjoys flexibility, career support and a range of benefits as well:
Zip’s diversity and inclusion efforts aim for a workforce of 40% women, 40% men and 20% any gender. The hiring process ensures fairness and helps candidates feel welcome. Every Zipster is encouraged to belong and thrive, free from bias or discrimination.
Soraya Alali is the ANZ CEO at Zip and leads the business across Australia and New Zealand. She brings over 25 years’ experience in financial services. Before joining Zip, Soraya was the executive, business lending product at NAB.
The leadership team at Zip Money includes experienced professionals who drive the company’s growth and direction across regions:
Cynthia Scott leads as group CEO and managing director, overseeing financial performance and strategy in ANZ and the US
Alex Christie is the group chief people officer, guiding people and culture across all regions
Gordon Bell serves as group CFO, handling finance, capital markets and funding
Linda Lu oversees as chief legal and risk officer, managing legal, compliance and enterprise risk
Joe Heck directs as US CEO, focusing on consumer lending and business transformation in the US
This team brings strong experience from leading roles in finance and business. Their leadership drives Zip Co’s daily operations and ongoing growth.
Zip Money faces uncertainty in Australia after a court ruling restricted the use of the “Zip” name for financial services. The decision followed a trademark dispute with Firstmac, which registered the name years earlier. This outcome raises questions about Zip Money AU’s future branding and ongoing operations in the country.
Despite these challenges, Zip Co reported record cash earnings in the March 2025 quarter, driven by strong results from its US business. The company’s EBITDA for the quarter reached $46 million, marking a 219% increase. This strong performance positions Zip for further growth, with higher earnings forecasts and strong investor confidence moving forward.
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