For this broker, finance and mortgage broking definitely run in the blood
Broker in Focus is a dedicated series that highlights the unique journeys of mortgage brokers, providing them with a platform to share their experiences, insights, and expertise. Through compelling personal stories and professional reflections, each featured broker recounts the key moments that have shaped their careers, delves into the challenges and opportunities facing the industry today, and shares the valuable wisdom they have gained along the way.
MPA interviewed Harry Green (pictured), finance broker at Low Rate Home Loans, who has spent the past five years helping Australians achieve their property dreams. Based in South Australia but servicing clients nationwide, Harry’s journey into mortgage broking began as a family affair – sparked by an opportunity to build a business with his parents. Since then, he has embraced technology and client care as the cornerstones of his approach, navigating industry challenges with a focus on long-term relationships and innovative solutions.
Full name: Harry Green
Job title: Finance broker
Company: Low Rate Home Loans
Number of years in the industry: 5
Location: South Australia
How and when did you become a mortgage broker?
My journey into mortgage broking began in August 2020 when my stepdad, Robert Slekenics, was offered the opportunity to start a real estate business. Robert and Rachel (my mother) saw the potential to create a complete property and finance service under one roof. I was offered the opportunity to explore my future in finance at this point.
Alongside my mum, Rachel Slekenics, who continues to work in the business today, we built a family-owned operation focused on client care and long-term relationships. I started as a personal assistant at Low Rate Home Loans while completing my Diploma in Mortgage Broking and Finance, which gave me a hands-on understanding of both the lending process and the importance of exceptional client service.
In your opinion, what has been the most positive development in broking?
The rise of technology and AI has been incredibly positive. These tools are improving accuracy, simplifying admin, and allowing brokers to focus more on strategy and client relationships. Automation has streamlined the process, made compliance more manageable, and helped us deliver faster, more efficient service – without losing the personal touch.
What challenges do you see currently facing the industry, and what solutions would you propose?
Increased compliance demands are one of the biggest challenges – especially for smaller brokerages. While necessary, the documentation and policy requirements can take time away from client service.
The solution lies in embracing AI and digital tools to automate workflows, track obligations, and create a more scalable and compliant business without compromising on quality or client experience.
Can you share a memorable or challenging experience from your career as a broker and the lessons you gained from it?
One of my most memorable experiences was helping a couple refinance and consolidate a significant amount of debt after a failed business venture. Their monthly repayments exceeded their income, and they were on the verge of declaring financial hardship. To make things more complex, both clients had recently changed jobs, limiting lender options.
We worked around the clock to restructure and submit the application, and within two weeks, we consolidated all their debts into a manageable facility – providing immediate relief and protecting their credit. It was a reminder that speed, strategy, and empathy can be life-changing for clients in crisis.
Could you share any valuable advice for individuals aspiring to become brokers or those new to broking?
Focus on education, consistency, and client care. Build your business around long-term relationships, not short-term wins. Invest in your systems and embrace technology to simplify your workload.
Broker in Focus is a weekly MPA feature spotlighting mortgage brokers from diverse firms and locations across Australia. Among those recently featured are Marisa Schönwolf of CHL Home Loans Leederville, Aimee Bergan of APC Home Loans, Alya Manji of Aussie Home Loans, Leon Ng of Zenith Home Loans, Martin Walmsley of NBS Home Loans, Cameron Conroy Atlas of Victorian Commercial & Home Loan Group, Randy Araya-Bishop of Sufficient Funds Home Loans, Rachel Slekenics of Low Rate Home Loans, William Chen of Pacific Mortgage Centre, and Hayden Folbigg of Bigg Mortgage Group.
Are you a mortgage broker interested in being featured? Email the author with your details.
