Major bank data shows stronger offset uptake led by younger home owners
Offset accounts are playing a larger role in how Australian borrowers manage interest costs, according to new figures from NAB.
The bank reports that almost three in four of its home loan customers now link an offset account to their mortgage to reduce interest charges. On a $500,000 loan priced at 5.42% over 30 years, funds held in an offset could trim about $74,000 from total interest paid over the life of the loan.
Usage is most prevalent in the eastern states. In New South Wales and Queensland, 77% of NAB mortgage customers use an offset account, with take-up in Victoria at 68%.
Borrowers aged between 40 and 60 remain the heaviest users, but younger customers are increasing their participation. Among borrowers under 35, the number of offset accounts attached to new loans has almost doubled (98%) compared with the previous year.
NAB home lending executive Denton Pugh (pictured right) noted that many households were prioritising financial resilience and predictability as interest rates fluctuate.
“When rates move around, it’s completely normal to feel unsure about what it means for your mortgage,” Pugh said. “And we get it; people are tired of being told to cut back. That’s why tools like offset accounts matter; they help without needing big lifestyle changes.
“Every dollar in your offset account is working for you, cutting interest and helping you pay down your home loan faster. And for those who like bucketed their finances, multiple offset accounts can keep their money organised while maximising their savings.”
NAB’s data shows about half of its offset customers keep up to $20,000 in these accounts. Many report that this balance not only reduces interest but also provides a buffer for unexpected costs.
One such customer is 35-year-old Melbourne-based Annabel, who has adopted multiple offset accounts to organise household cash flow. “With two young kids, there are always surprise costs, whether it’s school fees or a $300 bill out of nowhere,” she said. “We set up our multiple offset accounts last year and it’s helped us be more organised. It’s also reassuring knowing our money is working harder for us by reducing our mortgage at the same time.”
Want to be regularly updated with mortgage news and features? Get exclusive interviews, breaking news, and industry events in your inbox – subscribe to our FREE daily newsletter. You can also follow us on Facebook, X (formerly Twitter), and LinkedIn.


