Platform to unify lending operations and enhance broker experience
MyState Limited has engaged NextGen to provide a new loan origination technology aimed at improving decision speed, automation and the overall experience for brokers and clients.
The new system will bring together the lending processes of MyState Bank and Auswide Bank into a single workflow and will connect directly with the banks’ core platforms while preserving the unique brand identities valued by both customers and brokers.
“MyState’s objective is straightforward – to make it faster and easier for brokers to do business with us, and to deliver a better, more consistent experience for customers,” said Brett Morgan (pictured top), chief executive of MyState Ltd. “Brokers are at the heart of how we grow, particularly across the eastern seaboard where we don’t have a branch presence.”
The platform is designed to streamline the lending journey from application to settlement by reducing manual intervention and enhancing data accuracy. Features will include the ability to provide same-day unconditional approvals, quicker credit decisions, and a more integrated digital interface across all service channels.
Supporting the merged bank’s broader growth plans, the system aims to improve service delivery to brokers and customers while increasing operational efficiency and scalability.
“This is a platform built for growth,” Morgan said. “It will allow us to serve more brokers and customers, more efficiently, while staying true to the values that define us – local relationships, personal service, and trust.”
Earlier this year, MyState Bank has reported significant gains in mortgage processing efficiency following its adoption of NextGen’s digital lending technology.
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