Office address: Suite 18.02, Level 18, 477 Pitt Street, Sydney, New South Wales 2000, Australia
Website: www.mfaa.com.au
Year established: 1980
Company type: Non-profit organisation
Employees: 11-50
Expertise: Professional development, governance and compliance, events, lobbying, mortgage broking, finance broking, membership organisation
Parent company: N/A
CEO and key people: Anja Pannek, CEO
Financing status: -
The Mortgage & Finance Association of Australia (MFAA) is the peak national body representing professional mortgage and finance brokers, mortgage managers, and aggregators across Australia. The MFAA plays a crucial role in shaping the sector's landscape through advocacy, education, and support for its members.
Established in 1980, the MFAA has grown to represent more than 16,000 members. The organisation contributes significantly to a competitive and healthy mortgage and finance industry. Through its operations, the MFAA aims to elevate the broking profession, foster innovation, and ensure positive financial outcomes for Australians. This reflects its deep-rooted history and ongoing mission to empower its members and consumers alike.
The MFAA provides a range of services aimed at bolstering the growth and sustainability of the mortgage and finance industry. Key offerings include:
The MFAA fosters a culture of inclusivity, professionalism, and community engagement within the broker communities and the broader public. It emphasises corporate governance, high industry standards, and recognises esteemed members for their industry contributions. The MFAA also partners with organisations to expand service offerings and boost industry advocacy in areas of mutual interest.
Anja Pannek joined the MFAA as CEO in September 2022. She has more than two decades of experience in financial services. Her extensive background includes roles such as CEO of PLAN Australia, CFO of NAB’s Personal Banking division, and leadership positions at Loan Market Group, Advantedge Financial Services, and Challenger Limited. Pannek is recognised for her leadership in complex environments and deep understanding of the challenges and opportunities in the Australian mortgage and finance broking industry.
The MFAA is focused on driving innovation and supporting better financial outcomes for Australians. With a clear vision to elevate the mortgage and finance broking profession, the organisation continues to champion its members, influence industry change and help brokers meet the evolving needs of consumers and business owners.
The MFAA's commitment to advocacy, education, and member support underscores its central role in the sector. As the industry navigates new challenges and opportunities, the organisation remains dedicated to empowering its members to thrive, ensuring a strong, competitive and trusted mortgage and finance industry in Australia.
Repricing gets underway following RBA's 25-basis-point cash rate hike
New MFAA survey to examine borrower behaviour amid ongoing economic pressures
“Brokers should assume that advertising and marketing practices are firmly on ASIC’s radar'
Profile upgrades, search tools seek to streamline how consumers select and engage brokers
Industry experts to address regulatory priorities, economic trends and broker business growth strategies
From recruitment and scaling to succession and leadership, find out what brokers are tackling in 2026
Brokers invited to nominate peers and firms as 26-category awards program gets under way
The third of MPA’s four-part series looks back on the hottest headlines from the three months ending 30 September
The first of MPA’s four-part series looks back on the hottest headlines from the start of the year
Macquarie's Wendy Brown looks back on a 12 months that will shape broking industry for years to come