Investor portal undergoing maintenance as regulator takes action against mortgage-based products
La Trobe Financial’s investor portal is currently down for maintenance after the ASX-listed alternative asset manager received interim stop orders from the Australian Securities Investments Commission (ASIC) on Thursday.
ASIC made the stop orders on two products offered under the La Trobe Australian Credit Fund due to alleged deficiencies in the target determination for both products.
The target market for La Trobe’s 12 Month Term Account and 2 Year Account products “suggest an inappropriate level of portfolio allocation given the risks of the Fund, and do not include appropriate distribution conditions”, said ASIC.
“ASIC is taking this action to protect consumers and retail investors from acquiring products that may not be suitable for their financial objectives, situation or needs,” the regulator added.
When ASIC issues an interim stop order, it temporarily prohibits a fund from offering, distributing, or providing a financial product that may pose a risk of consumer harm.
Both products under scrutiny are predominantly secured by registered first mortgages.
A message on La Trobe’s homepage reads: “On 18 September 2025 ASIC have lodged an Interim Stop Order on our 12 Month Term Account, 2 Year Account, and USPC Fund Class B. These products cannot take new investments until the matter is resolved. We are engaging with ASIC on these matters and hope to bring about an efficient resolution. For more information, click here.
La Trobe’s investor portal page currently displays the message “System is currently undergoing maintenance”.
In comments provided to MPA, La Trobe’s chief executive Chris Andrews said: “We take our legal duties and relationship with our regulator with the utmost of seriousness. We will, of course, comply with the Interim Stop Order and pause the receipt of new investments while we address these issues.
We will keep you informed of any developments and will, of course, notify you again as soon as these matters are resolved.”
Chief investment officer Chris Paton added: “We wish to stress to investors that your investments with La Trobe Financial remain safe and under our careful stewardship. Our products are supported by granular, high-quality investments contained within highly diversified portfolios with embedded conservatism. These portfolios are carefully constructed to perform across the cycle and will continue to support the payment of consistent monthly income to investors.
“While we work through these matters with ASIC, we will continue to conservatively manage our portfolios. We will continue to pay maturing investments on time and in full in accordance with the terms of the PDS. We are alo updating our investment platform, La Trobe Direct, and will confirm once it is back online.
“On behalf of all of us at La Trobe Financial, we thank you for your ongoing trust and support. We are proud of the history of performance we have delivered for investors and look forward to continuing to support your income and investing needs.”
