Brokers have their say on commissions, lender panels, compliance and more
In times of unprecedented competition in the mortgage broking space and ever-rising customer demands, the support of aggregators has never been more important.
According to MPA’s latest Brokers on Aggregators survey, which ranked Australia’s aggregators across 11 categories, they are well and truly rising to the challenge.
Overall satisfaction saw a noticeable rebound in 2025, with nearly 79% of brokers saying they’re “extremely unlikely” to switch aggregators. This is up from 74% in 2024, though still 1.6 points down from 2023.
The majority of brokers remained satisfied with aggregators’ commission splits, although hidden costs were cited as a problem for 19% of respondents.
This year’s categories were:
- accurate and on-time commission payments
- IT and CRM support
- quality of lending panel
- communication with brokers
- BDM support
- compliance support
- training and education
- additional income streams
- marketing support
- white label offering
- lead generation
Loan Market was crowned the overall winner in 2025, taking home five gold, four silver and two bronze.
“I believe what resonated most this year is that we stayed true to our promises – to keep brokers safe and compliant, to save them time, to help them grow their businesses, and to find and keep more clients,” said Loan Market chief executive David McQueen. “And we’ve done it by putting people first. Not just with great tech or sharp service but by a community where brokers feel backed every day.”
Last year’s winner outsource Financial came in second place, with National Mortgage Brokers claiming bronze.
Among the boutique aggregators, Purple Circle Financial Services took the top spot, followed by Nectar Mortgages and last year’s winner MoneyQuest.
“We’ve operated on the belief that brokers shouldn’t just be customers of their aggregator; they should be co-owners. It’s our reason for being and the foundation of everything we do,” said Purple Circle director Greg Pennells.
Check out the full list of category winners now
Due to the varying sizes of aggregator groups and the disparity in the number of respondents per aggregator, only those that achieved a response rate of at least 10% of brokers for each aggregator were included in the final list.
MPA also asked brokers an additional question about their aggregator’s service and support, which did not impact the overall score.
Due to the varying sizes of aggregator groups and disparities in the number of respondents, only those that achieved a response rate of at least 10% from their broker network were included in the final list.
