ANZ has once again been awarded MPA’s Preferred Bank for Commercial Lending – its fourth win since 2022
Each year Mortgage Professional Australia asks over 250 brokers to evaluate Australia’s banking lenders and pick award winners across four categories. Each win is closely contested – it’s common for one bank to take out a category one year, only to be bested by another the next.
Yet strikingly, brokers have awarded ANZ first place for commercial lending four times since 2022. For ANZ, this year-after-year acknowledgement directly from brokers affirms the effectiveness of its broker service model.
Accepting the coveted award on behalf of ANZ, Ivan Mioc, ANZ’s Managing Director of Commercial Broker and Origination (pictured) thanked brokers for their continued support.
“Winning this award for the fourth time is a reflection of the incredible work our team across Australia does every day to support brokers and their clients. We always try our best and it’s great to see our team acknowledged in this way.”
Four key differentiators
Mioc put this year’s award win down to four key differentiators: the bank’s commitment to brokers, focused investment, easy pathways into commercial broking and valued tripartite relationships.
1. ANZ is committed to the broker channel
It’s one thing for a bank to say it’s committed to the commercial broker channel, but it’s another to make that commitment concrete. ANZ worked to edge out other contenders by investing in the people, platforms and policies that help commercial brokers and their clients succeed.
“ANZ recognises and supports a customer’s choice to work with a broker,” Mioc told MPA. “And we’ve actively supported the broker industry since its beginning – building long-term trusted relationships with brokers and aggregators.”
2. Investment focused on commercial brokers
ANZ is focused on innovations that deliver continuous improvements to commercial brokers and their clients. This includes investing in their digital platforms, sharpening their lending policies and simplifying their processes.
“Over the last year we’ve upgraded our Broker Portal to create a combined platform for dual accredited brokers and we introduced digital origination for asset finance chattel mortgage applications,” Mioc explained.
3. Helping brokers diversify into commercial
As more brokers seek opportunities to diversify into commercial lending, ANZ makes the transition easier by offering simplified lending processes, coupled with personal support from ANZ BDMs and bankers.
“If you’re a residential broker wanting to diversify into commercial lending, our expert BDM team is the bridge that gets you there. We actively help brokers to build capability by offering training, workshops, tools and hands-on practical support to help them confidently upskill,” Mioc said.
4. Valued tripartite relationships
According to Mioc, authentic, long-term, trusted broker relationships are at the heart of the ANZ approach.
“We work together with brokers and their clients in a tripartite relationship. By partnering closely with them, we develop a clear understanding of each clients’ business and financial flows so we can deliver tailored solutions that drive positive outcomes for our clients.”
Because each industry faces unique opportunities and pressures, the ANZ national broker management team can bring in industry specialists spanning health, agribusiness, property, franchising and professional services.
“We make it easy for brokers and their clients to benefit from the bank’s industry intelligence,” Mioc explained. “In addition, our team includes dedicated specialist BDMs for both commercial property and franchise lending.”
ANZ delivers consistent, market-leading support
“Success comes from working with a banking partner who delivers consistently. Your business is built on strong, trusted relationships. So is ours,” Mioc said.
ANZ is determined to take out the top spot again next year by consistently focusing on broker success.
“To win this award four times is an incredible honour for our team. ANZ has worked hard to be the preferred commercial banking partner for brokers and we’re working even harder to stay here.”
“So, whether a broking client is a startup or a large corporate – or somewhere in between – if a broker has a commercial deal, I encourage them to contact their ANZ BDM or banker to discuss how we can tailor a solution to their client’s needs,” Mioc said.
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This article was produced in partnership with ANZ
