New Zealand Banking Association

Office address: Brandon House Level 2/149 Featherston St, Wellington Central, Wellington 6011
Website: nzba.org.nz
Year established: 1891
Company type: non-government organisation
Employees: N/A
Expertise: policy advocacy, regulatory compliance, consumer law, financial markets, anti-money laundering, open banking, climate risk management, customer service standards, banking competition, public affairs
Parent company: N/A
Key people: Roger Beaumont (CEO); Antony Buick-Constable (deputy CE); Philip van Dyk, Miles Erwin and Sam Schuyt (directors)
Financing status: N/A

The New Zealand Banking Association represents registered banks across the country and supports industry collaboration. It works on policy, regulation and public engagement to help banks deliver for New Zealanders. The association’s Council includes the chief executives of all member banks.

It changed its name from New Zealand Bankers’ Association to New Zealand Banking Association in 2023. The word ‘banking’ aims to highlight the industry, not individual bankers.

History of New Zealand Banking Association

The story of the NZBA dates back to 1891, when it was known as the Associated Banks in New Zealand. This group formed to help banks work together on industry matters that did not involve competition. Over time, the New Zealand Banking Association became a trusted voice for banking, shaping policy for a stable and strong financial system.

NZBA’s growing role

In 1958, the group adopted the name New Zealand Bankers’ Association which reflected its growing influence. The association continued to welcome any bank registered under the Reserve Bank of New Zealand Act 1989. As banking in New Zealand changed, so did the association’s role in supporting the country’s economic growth.

Embracing change and identity

A major milestone arrived in 2023, when the association announced its new name: New Zealand Banking Association – Te Rangapū Pēke. The te reo Māori name, gifted by Tāwhia, honours the association’s commitment to representing all New Zealanders. The new logo, a woven ‘B’, shows how member banks move forward together.

Working together for New Zealand

As of 2025, the association has 17 active member banks. It works with government, regulators and the public to build trust and understanding of banking’s role in the economy. The New Zealand Banking Association remains a nonprofit, funded by its members, and continues to focus on fair outcomes for households, businesses and communities.

New Zealand Banking Association services

The NZBA offers a range of services to support its member banks and the wider community. Its work covers advocacy, guidance, public information and industry insights:

Industry representation and regulatory advocacy

• policy advocacy: speaks for member banks in policy and regulatory discussions
• regulatory submissions: prepares responses to government consultations on banking laws and regulations
• industry collaboration: brings banks together on non-competitive issues and best practice
• public engagement: works with government and stakeholders to highlight banking’s role in the economy

Guidance, standards and best practice

• Code of Banking Practice: sets standards for customer service and ethical conduct across member banks
• guidelines for vulnerable customers: helps banks support older and disabled customers
• climate and sustainability resources: shares best practice on climate risk and sustainability
• financial crime prevention: provides resources to help banks fight scams and financial crime

Consumer support and public information

• banking information: offers facts and resources about banking products and services
• complaints process: explains how customers can raise concerns with their bank
• switching banks: gives guidance on changing banks safely
• scam awareness: educates the public on spotting and avoiding scams
• anti-money laundering and tax: provides information on compliance with AML laws and tax reporting

Industry data and insights

• banking statistics: publishes reports on loans, interest margins and sector performance
• retail banking insights: releases updates on trends in retail banking
• priority documents: shares key industry documents and regulatory guidelines

With 17 member banks, the New Zealand Banking Association works closely with government and regulators to build trust and transparency in the sector. For complaints about misleading conduct or breaches of lending laws, the Commerce Commission is the right authority to contact.

Company culture and values

The New Zealand Banking Association regularly reports on key priorities and ongoing work. According to the association, these updates help track progress on industry issues:

• banking competition inquiries: studies and committee reviews on sector competition
• RBNZ capital review: reviews bank capital requirements for financial stability
• Financial Markets Conduct: focuses on conduct and customer outcomes in banking
• Deposit Takers Act: reviews rules for deposit-taking institutions
• credit contracts reform: updates laws on credit contracts and lending
• sustainability and climate: addresses climate risk and sustainability in banking
• open data: supports open banking and data sharing

Because of these priorities, its approach stays focused on unity and collective progress for members. The new name and logo reflect an association woven together to represent all New Zealanders.

About CEO Roger Beaumont and key people

Roger Beaumont is the CEO of the New Zealand Banking Association and leads its work across the industry. Before this, Beaumont was a group head at Westpac Group and executive general manager at ASB Bank. He has a strong background in communications, digital strategy, marketing and government relations.

The leadership team at the New Zealand Banking Association offers diverse expertise and backgrounds in their positions:

• Antony Buick-Constable is deputy chief executive and general counsel, leading legal and policy work for the association
• Philip van Dyk is communications director, sharing industry news and updates with the public
• Miles Erwin connects with stakeholders as engagement director, building relationships across the banking sector
• Sam Schuyt advises as policy director and legal counsel, focusing on regulatory and policy matters

The association’s Council is made up of the chief executives from each member bank. A small team of professionals supports the Council and works closely with affiliate members who provide services to the industry.

The future at New Zealand Banking Association

The New Zealand Banking Association has long advocated for changes to the CCCFA to ensure fair treatment of minor disclosure errors. Its support for amending the law aims to align penalties with actual harm, protecting both banks and customers. This ongoing work reflects the association’s commitment to balanced regulation and trust in the banking sector’s future.

After the Reserve Bank warned of a $12.9 billion risk to the financial system, the New Zealand Banking Association supported urgent changes to lending laws. The association’s backing addresses the immediate threat of harsh penalties for minor mistakes. These changes help secure stability and fairness for banks and their clients moving forward.