This page tracks all the key news, commentary, and regulatory updates on the FCA’s Consumer Duty and what it means for mortgage and protection professionals. Read below for practical coverage and analysis.
FCA review finds uneven standards as lending hits pre-crisis high
Broker in Focus: Joanne Pay, of Elysian Trust Financial, couldn’t work the way some advisers do but was determined to do things differently
Property owners leaving the fate of their most important asset in the hands of AI is a huge risk
Speed, transparency, and digital confidence are reshaping the mortgage journey, but lenders are slow to respond
Regulator seeks views on how artificial intelligence could reshape retail financial services by 2030
The visibility gap, creating real outcomes, and why 4% representation must become a baseline
New FCA data shows directly authorised firms are shrinking while networks quietly tighten their grip on the mortgage advice market
Broker in Focus: Neil Mulhern, of Echo Finance, leverages his strong people skills and head for numbers to make a successful career change
Brokers say protection income is becoming more strategically important as firms diversify beyond mortgage completions
Brokers who master criteria, vulnerability and the value of advice will be the ones who win in 2026
