Digital tools are gaining ground, but upstream friction and disjointed processes are still dragging mortgage cases down
Santander survey highlights how human advice remains central to the UK mortgage market
Mortgages without the usual paperwork hassle? Lloyds thinks it's closer than you’d believe
But human oversight remains indispensable, broker says
Training and support needed as brokers embrace artificial intelligence
Christine Newell on balancing efficiency, compliance and client care in a changing mortgage market
