Your guide to Vitality for intermediaries

Discover how Vitality for Intermediaries helps mortgage brokers add client value, grow protection business and access dedicated broker support

Your guide to Vitality for intermediaries

If you are a mortgage broker in the United Kingdom, you know that the partners you choose can affect the outcomes you get for your clients. You need support that covers complex cases as well as straightforward ones. Vitality Mortgages focuses on this kind of service.

This gives you a single, trusted place to direct your clients for mortgage and protection advice. In this guide, Mortgage Introducer will discuss Vitality for intermediaries, who they are, and what they offer. We'll also look at how they can help you give a more complete service to your clients across their whole financial journey.

Get to know Vitality for intermediaries

Vitality Mortgages is based at Northend House on the High Street in Aylburton, near Lydney in Gloucestershire. It is a family business that has grown since 1998 by focusing on personal service and long-term relationships. It is also an appointed representative of The Right Mortgage Limited, which is authorized and regulated by the Financial Conduct Authority (FCA).

According to their website, the firm also supports local causes and charities, such as helping a nearby primary school with a new football strip. This kind of community link can be suitable for mortgage brokers who want partners who have similar values.

Vitality for intermediaries' products and services

Vitality Mortgages provides advice across a wide range of products and services. As an intermediary, you can introduce your clients to the firm for help with:

  • residential mortgages
  • consumer buy-to-let mortgages
  • buy-to-let mortgages
  • remortgaging an existing property
  • equity release by referral
  • commercial mortgages
  • secured and unsecured loans by referral
  • income protection and accident, sickness and unemployment cover
  • life insurance and whole-of-life insurance
  • business protection insurance by referral
  • general insurance
  • private medical insurance
  • conveyancing by referral

The idea is that your clients can talk through their whole financial position, not just one product. However, it is critical for you as their mortgage brokers to tell them that some buy-to-let mortgages are not regulated by the FCA. The same is true for commercial mortgages as well as conveyancing.

There is also a risk of losing a home if repayments on a mortgage or any other debt secured on that property are not kept up.

Helping your clients choose and manage mortgages

The UK mortgage market includes many product types for both residential and commercial borrowing. Choosing the wrong option can cost your clients extra interest, fees, and time.

Vitality for intermediaries provides advice across a comprehensive range of mortgages from across the market, which can help you offer more choice. For mortgage brokers, the firm can support you with:

  • first time buyer mortgages for your clients taking their first step onto the property ladder
  • mortgages for people moving home who need help with porting, new borrowing or both
  • buy-to-let lending for first time landlords
  • support for building and managing larger portfolios of buy-to-let properties
  • buy-to-let purchases and remortgages for experienced landlords
  • commercial mortgages for trading businesses or investment property
  • equity release by referral for later life homeowners who want to unlock property value

Vitality for intermediaries prides itself for being there for clients from the first mortgage through to later life planning. This is why the firm places emphasis on ongoing relationships rather than one-off transactions.

For you as a mortgage broker, this can add depth to the service you provide. This is because your clients know they have somewhere to turn whenever their mortgage needs to be reviewed.

Remortgage support through the Client Management Service

Remortgaging is often one of the most useful steps your clients can take to keep their finances on track. Vitality for intermediaries includes a dedicated Client Management Service that follows borrowers through the life of their mortgage.

Remortgaging through Vitality Mortgages can help your clients:

  • move to a lower interest rate if better deals are available
  • gain more flexible terms that fit current income or family plans
  • combine other debts into the mortgage, where appropriate
  • release equity for lawful purposes such as home improvements or helping family

Your clients should always think carefully before putting unsecured debts onto their home, because that can increase risk. If they do not keep up repayments on a mortgage or any other debt secured on their property, there is a risk of repossession.

Learn more about remortgaging when you watch this clip:

Find out why remortgages could boost your survival in the mortgage market.

Income protection support for working clients

For many homebuyers and property owners, the number that matters most is not only the mortgage payment, but the income that supports it. A sudden illness or accident that stops your clients from working can quickly cause money worries, even if the issue is short term.

Income protection is a long-term insurance product designed to help in this situation. It provides a regular, tax-free income if your clients cannot work because of sickness or injury. Payments can continue until your clients go back to work or reach the end of the policy.

This often lines up with their planned retirement age. Vitality for intermediaries helps your clients look at:

how long they might receive sick pay from their employer
the limited level and duration of statutory sick pay
whether any group income protection is available at work
state benefits they might qualify for and how far those would go
how much income they would want an insurance plan to replace

Income protection is usually set up to cover a share of lost earnings rather than the full amount. Limits often sit somewhere between about half and roughly two thirds of gross income before tax, after allowing for any state benefits. The point is to help people meet ongoing costs, not to put them in a better position than when they were working.

Self-employed clients often face even more risk if they cannot work, as their income might stop almost at once. Some income protection plans use average profits over one or more years as the basis for benefits, which is useful where accounts fluctuate.

A waiting period, sometimes called a deferred period, determines how long after your clients become unable to work the benefit will start. A longer waiting period usually means a lower premium, but your clients need to feel comfortable covering bills until the policy starts paying.

Vitality for intermediaries puts strong emphasis on listening to your clients' needs and budget, then recommending a mixture of cover that feels manageable and effective. The aim is to protect income in a way that supports the mortgage and other commitments without stretching day to day finances.

Conveyancing and legal support through panel firms

Every mortgage case needs legal work. The quality and speed of that work can affect your clients' experience just as much as the mortgage product itself. Vitality for intermediaries addresses this by working with a panel of conveyancing firms and by using a specialist system to produce detailed quotes.

When your clients need a conveyancer for a purchase, sale or remortgage, Vitality Mortgages can:

  • source itemised quotes from top conveyancing firms
  • make sure quotes set out the expected legal fees and standard disbursements
  • help your clients choose a firm that suits their needs
  • instruct the chosen firm on your clients' behalf where they want this service

Benefits of this system include:

  • specialist conveyancing firms that handle property work every day
  • named case handlers with colleagues who can step in when needed
  • efficient communication by phone, post and email
  • competitive fees helped by the volume of work and streamlined processes
  • no completion, no fee protection for the lawyer's time on many purchase cases in England and Wales
  • guaranteed fee levels, with clear rules if extra work outside the original quote is needed

If your clients choose one of these quotations and would like the firm to proceed, Vitality for intermediaries can put the instruction through the system. Because this is a special arrangement, your clients would not be able to go to the law firm directly and expect the same package of benefits.

As mentioned above, conveyancing itself is not regulated by the FCA. As such, your clients should always check the terms carefully and ask questions if they are unsure about anything.

Why Vitality for intermediaries can be a good partner

Choosing the right partners can help you grow your practice as a mortgage broker and support your clients through every stage of life. Vitality Mortgages focuses on putting homebuyers and property owners at the heart of its systems and procedures.

It also offers a way to give your clients joined-up support across mortgages, protection, and legal work. This can help you build long-term relationships and give reassurance at each stage of life. Plus, it can provide your clients with the level of service they deserve.

Still, every homebuyer is unique. Exploring other mortgage lenders, banks, and/or building societies can help you find the most suitable match for each case. Here are other guides that you might want to check out:

You can also discover more mortgage lenders with intermediary-focused platforms in our Guides section.

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