Bank aims to streamline processes ahead of 2026 launch
NatWest has formally agreed to implement PEXA Group’s digital property exchange platform, with plans to begin processing remortgage transactions by mid-2026 and to explore support for sale and purchase transactions.
The agreement marks the next phase in NatWest’s partnership with PEXA, which began in April 2024. NatWest, which completed 12.6% of UK mortgages in 2024 and expanded its portfolio through the acquisition of Metro Bank’s residential mortgage book in 2025, is seeking to improve the efficiency and transparency of its mortgage operations.
PEXA’s platform is designed to speed up digital remortgage and property transaction processes. The company is preparing to launch a broader sale and purchase solution in autumn, which will cover more than 70% of property transaction types in England and Wales.
The announcement follows several developments for PEXA in the first half of 2025. The company recently obtained authorisation from the Financial Conduct Authority to operate as a payment institution and provide third party managed account services to law firms and conveyancers. It has also completed the UK’s first digital sale and purchase transaction during a trial phase and has supported over £100 million in remortgage transactions since its launch.
“Our goal has always been simple – collaborate with the industry to make transacting property in the UK more seamless, more certain and more secure,” said Joe Pepper (pictured right), UK chief executive officer at PEXA. “In doing so, we know we will deliver better outcomes for lenders, conveyancers and consumers alike.
“It is a pivotal moment in our mission for a lender the size of NatWest to see the potential benefits PEXA brings its customers and commit to adopting our Platform to support its remortgage transactions. We see this as an important milestone for the broader property market as we demonstrate the value of PEXA’s proposition at scale.”
Barry Connolly, managing director of home buying and ownership at NatWest, said the PEXA platform will help them reduce the administrative burden and reduce the risk of fraud as they use data and technology to make property transactions and remortgage processes more efficient.
“This partnership will also accelerate processes through the automatic sharing of data between parties,” he said. “We look forward to seeing the results.”
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